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  • Our standard legally binding agreement is for 12 months, treated as the lock-in period once the tenant books the property.
  • If the tenant chooses to vacate the property prior to the end of the lock-in period, the fee for the entire lock-in period is still due and the security deposit will not be refunded.
  • If the tenant books but does not check in to the property/cancels the booking within 24hrs of the check-in date then 25% of the entire amount will be deducted and the rest will be refunded.
  • If the cancellation is made after 24 hours of the check-in date then the entire amount paid prior to check-in will stand forfeited.
  • At the end of the term, the tenant must give 2 months’ notice in writing to vacate the property. Failing this, the contract is assumed to be renewed for another 12 months, which will be treated as lock-in.
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